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Overview

This guide covers the complete deployment process from preparation to after-sales support:

Pre-deployment Preparation

Model preparation, environment assessment, and device verification

Hardware Deployment

Installation, initialization, and network configuration

After-sales Support

Ongoing support, maintenance, and customer service

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Pre-deployment Preparation

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Model and Application Preparation

Prepare suitable models and applications based on enterprise requirements:
Includes common open-source models such as:
  • DeepSeek
  • Zhipu
  • Qwen
  • Other mainstream models
Standard models are pre-configured and ready for immediate deployment across various enterprise use cases.

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Enterprise Environment Assessment

Conduct thorough environment assessment before deployment:
1

Network Environment Evaluation

Assess the feasibility of connecting RM-01 to the enterprise internal network:
  • Evaluate network topology and security requirements
  • Identify firewall and proxy configurations
  • Plan IP addressing and network segmentation
  • Test network bandwidth and latency requirements
Document network requirements and obtain necessary approvals from IT security team.
2

Power Supply Assessment

Ensure stable power supply at the deployment location:
  • Verify power outlet availability and specifications
  • Check for uninterruptible power supply (UPS) requirements
  • Assess power consumption impact on facility
  • Plan for power redundancy if needed
RM-01 requires 100W maximum power consumption with 60W TDP for optimal performance.
3

Physical Security Review

Assess physical security of device placement:
  • Evaluate physical access controls
  • Review environmental conditions (temperature, humidity)
  • Plan for device mounting and cable management
  • Assess theft prevention measures
Ensure deployment location meets enterprise security standards and environmental requirements.
4

IT Infrastructure Integration

Understand existing IT infrastructure:
  • Review current AI/ML infrastructure
  • Assess integration with existing systems
  • Plan for user access management
  • Evaluate monitoring and logging requirements

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Device and Accessories Verification

Before delivery, ensure all components are complete and functional:
Core Components:
  • RM-01 Host device
  • CFexpress Type B Storage Card (pre-installed with models and applications)
  • MicroSD Card for system storage
  • Quick Start Guide with setup instructions
  • Warranty Card and documentation
Verify all components are present and undamaged before shipment.
Essential Accessories:
  • USB-C Power Adapter (PD3.1, up to 140W)
  • USB-C to Ethernet Adapter for network connectivity
  • Additional cables as needed
Keep spare accessories available for immediate replacement if needed.

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Hardware Deployment Process

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Device Installation

1

Site Preparation

Prepare the installation location:
  1. Choose optimal placement (desktop or dedicated cabinet)
  2. Ensure adequate ventilation around the device
  3. Verify power and network connectivity
  4. Prepare cable management solutions
Ensure the device is placed in a well-ventilated environment, avoiding obstruction of heat dissipation vents.
2

Hardware Setup

Install the RM-01 device:
  1. Insert CFexpress storage card with pre-installed models and applications
  2. Insert MicroSD card for system storage
  3. Connect USB-C power adapter
  4. Connect USB-C to Ethernet adapter if wired network is required
Handle storage cards carefully to avoid damage to connectors and data corruption.

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System Initialization

1

Initial Startup

Power on and initialize the system:
  1. Press the power button to start the device
  2. Monitor initialization process via connected laptop (USB-C)
  3. Wait for automatic model and application loading (~5 minutes)
  4. Verify system reaches ready state
During initialization, you can connect a laptop via USB-C port to monitor device status and troubleshoot if needed.
2

System Verification

Confirm successful initialization:
  • Check system status indicators
  • Verify model loading completion
  • Test basic device responsiveness
  • Validate storage card recognition
System should display ready status after approximately 5 minutes of initialization.

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Network Configuration

Configure network connectivity based on enterprise requirements:
Configure Ethernet connection:
# Static IP Configuration
sudo ip addr add 192.168.1.100/24 dev eth0
sudo ip route add default via 192.168.1.1

# DNS Configuration
echo "nameserver 8.8.8.8" | sudo tee /etc/resolv.conf
Verify network connectivity with ping test to external servers.

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Verification and Testing

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Comprehensive Testing Protocol

1

Functional Testing

Verify core functionality:Model Performance:
  • Test model loading and execution
  • Verify inference speed and accuracy
  • Check resource utilization
Application Testing:
  • Test basic application functionality
  • Verify user interface responsiveness
  • Check integration with enterprise systems
Document test results and compare against expected performance benchmarks.
2

Performance Benchmarking

Conduct performance evaluation:Metrics to Test:
  • Model inference latency
  • Concurrent processing capability
  • Memory and storage utilization
  • Network throughput
# Example performance test command
./benchmark_tool --model deepseek --iterations 100 --concurrent 4
Use standardized benchmarking tools to ensure consistent performance evaluation across deployments.
3

Security and Access Control

Verify security measures:
  • Test user authentication and authorization
  • Verify data encryption at rest and in transit
  • Check network access controls
  • Validate audit logging functionality
Ensure all security configurations meet enterprise compliance requirements before deployment approval.

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Training and Delivery

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Administrator Training Program

1

Device Operation Training

Train administrators on basic device management:Core Topics:
  • Device startup and shutdown procedures
  • Hardware maintenance and troubleshooting
  • Storage card management
  • Network configuration updates
2

Management Interface Training

Demonstrate system management capabilities:
  • Web-based management console
  • System monitoring and alerts
  • User account management
  • Configuration backup and restore
Record training sessions for future reference and onboarding new administrators.
3

Model and Application Management

Cover advanced management topics:
  • Model updates and version control
  • Application deployment procedures
  • Performance optimization techniques
  • Troubleshooting common issues

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End User Training

Train users on fundamental operations:
  • Application access and login procedures
  • Basic AI model interaction
  • File upload and processing
  • Result interpretation and export
Customize training content based on specific departmental use cases for maximum effectiveness.

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Documentation Delivery

Provide comprehensive documentation package:

Device User Manual

Hardware specifications and basic operation guide

Administrator Guide

System management and troubleshooting procedures

User Operation Guide

Application usage steps and best practices

Troubleshooting Guide

Common issues and resolution procedures
All documentation is provided in both electronic and printed formats, with the latest versions available through the management interface.

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After-sales Support

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Support Service Levels

Included Services:
  • 12 months of remote support
  • Business hours response (9 AM - 6 PM)
  • Email and phone support
  • System health monitoring
Response Times:
  • 4-hour response during business hours
  • 24-hour resolution for standard issues
Standard support covers most enterprise deployment needs with comprehensive coverage.

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Support Contact Information

Technical Support Hotline

Phone: 158-8200-8185Hours: Monday - Friday, 9:00 AM - 9:00 PMDirect access to technical support engineers

Email Support

Email: [email protected]Response: 24-hour guaranteeDetailed technical inquiries and documentation

Online Support

Website: rminte.comChat: Real-time during business hoursInstant support and resource access

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Frequently Asked Questions

No. RM-01 is designed to operate completely offline, ensuring data security and independence from internet connectivity. All processing occurs locally on the device.
RM-01 has a maximum power consumption of 100W with a TDP of 60W, saving 98.6% energy compared to traditional AI servers. Annual electricity cost for 24/7 operation is approximately $480.
RM-01 supports models ranging from 0.5B to 235B parameters (GPTQ Int4 quantization), covering all mainstream open-source models including DeepSeek, Qwen, and Llama variants.
RM-01 uses hardware-level asymmetric encryption with all data processed locally. No data is ever uploaded to the cloud, ensuring complete enterprise data sovereignty and security.
Compared to traditional AI deployment, RM-01 saves 80% in initial investment, reduces operational costs by 98%, and achieves 99% total cost of ownership savings over 3 years.
Yes, we offer a 7-day free trial service for enterprise customers with professional technical staff providing on-site support and evaluation assistance.

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Technical Support Resources

Product Documentation

Comprehensive technical documentation and API references

Developer Community

Technical forums and best practice sharing

Application Marketplace

Discover and deploy professional AI applications

Training Resources

Video tutorials and certification programs
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